You can return an order within 30 days under our Money Back Guarantee or within 1 year under certain circumstances under our warranty. For full details read our Money Back Guarantee and Warrant terms. You are responsible for the cost of returns under these policies.
To make a Money Back Guarantee claim, follow the instructions here.
To make a warranty claim, follow the instructions here.
If the goods you received were faulty or damaged, we’ll arrange for a replacement or provide a refund at our expensive. Follow the instructions here if your goods are faulty or damaged.