How to claim a refund under the Money Back Guarantee?

Our Money Back Guarantee lets you return a product to us within 30 days of purchase for a refund. Read here for details.

To return a product for a refund under this guarantee:

1. Fill in the returns form here

2. Securely repackage the item in its original packaging with your name and email address

3. Return the repackaged item with your details to:

Zalloys
TFP House
Brunel Drive
Newark
NG24 2DE
UK

You are responsible for the costs of returning the item. We recommend that you use an insured and tracked service for returns, as we cannot be responsible for goods that do not make it back to us.

Related articles:

• Money Back Guarantee and Warranty
• How to make a warranty claim?
• Faulty or Damaged Goods